Warranty & Returns

30-Day Stoked Guarantee
Not stoked? Return or exchange within 30 days of purchase, no questions asked. We'll sort it.

2-Year Warranty
All RYD leashes are covered for two years against manufacturing defects in materials and workmanship. This does not cover damage from fin cuts, abuse, or normal wear and tear.

Care

• Don't wrap your leash cord around your board or fins — it causes permanent kinks, and a straighter cord means fewer tangles around your foot.
• Protect the cord — avoid slamming it in the boot or using it to tie down boards. Small cuts and blemishes weaken it over time.
• Rinsing off after a surf? Give the rail saver and cuff a quick rinse too — saltwater is corrosive.
• Check your cord every few surfs for small abrasions or cuts.

30-Day Stoked Guarantee
Not stoked? Return or exchange within 30 days of purchase, no questions asked. We'll sort it.

6-Month Warranty
All RYD traction pads are guaranteed for six months against factory and material defects, as well as workmanship. This guarantee does not cover incorrect application, natural wear-and-tear, neglect, abuse, or alterations to the product.

Care

• Clean your board's deck before applying traction for the first time — our 3M adhesive grips best when firm pressure is applied during application, with enough time given to cure properly.
• Skip the wax on your traction pad. A hard block of wax can be abrasive and cause the nodules to lift or smooth down over time — our high-density EVA grips are built to give the right amount of grip without it.

7-Day Stoked Guarantee
Not stoked? Return or exchange within 7 days of purchase, no questions asked. We'll sort it.

Warranty
All RYD fins are guaranteed for one year against factory and material defects, as well as workmanship. This guarantee does not cover incorrect insertion, natural wear-and-tear, neglect, abuse or alterations to the product. To make a warranty claim simply return the product and sales receipt to the place of purchase. If it was purchased from an online store, please follow their customer service steps regarding store returns and warranties.

Care

• Rinse your fins with fresh water after every session, and make sure any sand is flushed out so it doesn't scratch them.
• Travelling with your board? Pull your fins out and store them in a fin wallet rather than leaving them in.

Guarantee
Every RYD Soft Top is built to take a beating — that's the whole point of a soft top. What we can't do is guarantee it won't pick up dings, dents, or scuffs from daily use, drops, or a few too many wipeouts — that's just part of learning to surf, and we'd rather be honest about that than promise something we can't back up. What we can guarantee is that every board leaves us built properly, with the materials and construction it deserves.

Warranty — 6 Months, Manufacturing Defects Only
Every RYD Soft Top is covered by a 6-month warranty against genuine manufacturing defects — faults in materials or workmanship that were there before the board ever touched water. This includes things like:

• Deck or bottom skin delamination not caused by impact
• Stringer or fin box faults present from construction
• Core compression present from manufacture, not use

This warranty does not cover:

• Dings, dents, scuffs, or pressure marks from normal use
• Damage from heat exposure (direct sun, car boots, board bags left in the sun)
• Damage from impact, drops, or improper handling
• Reasonable wear and tear
• Boards that have been repaired, modified, or altered by anyone other than RYD

Guarantee
Every RYD Everyday Bodyboard is built to take a hammering — that's the whole point of a bodyboard. What we can't do is guarantee it won't pick up dings, dents, or scuffs from wipeouts, shorebreak, or everyday use — that's just part of bodyboarding, and we'd rather be upfront about that than promise something we can't back up. What we can guarantee is that every board leaves us built properly, with the materials and construction it deserves.

Warranty — 6 Months, Manufacturing Defects Only
Every RYD Everyday Bodyboard is covered by a 6-month warranty against genuine manufacturing defects — faults in materials or workmanship that were there before the board ever touched water. This includes things like:

• EPS core delamination not caused by impact
• Leash plug faults present from construction
• Deck or slick bottom skin defects present from manufacture, not use

This warranty does not cover:

• Dings, dents, scuffs, or pressure marks from normal use
• Damage from heat exposure (direct sun, car boots, board bags left in the sun)
• Damage from impact, drops, or improper handling
• Reasonable wear and tear
• Boards that have been repaired, modified, or altered by anyone other than RYD

Guarantee
Every RYD surfboard is hand-shaped in South Africa and checked before it leaves our hands. What we can't do is guarantee that a surfboard won't ding, crack, or break once it hits the water — no one in this game can, and we'd rather be straight with you about that than promise something we can't back up. A surfboard takes a beating out there, and that's part of the deal. What we can guarantee is that every board leaves us built properly, with the materials and craftsmanship it deserves.

Warranty — 6 Months, Manufacturing Defects Only
Every RYD surfboard is covered by a 6-month warranty against genuine manufacturing defects — faults in materials or workmanship that were there before the board ever touched water. This includes things like:

• Delamination not caused by impact
• Faulty fin boxes or fin box placement
• Resin or fibreglass defects present from construction

This warranty does not cover:

• Dings, cracks, snaps, or pressure dents from normal use
• Damage from heat exposure (direct sun, car boots, board bags left in the sun)
• Damage from impact, drops, or improper handling
• Reasonable wear and tear
• Boards that have been repaired, modified, or altered by anyone other than RYD

May the waves be good — and may your board hold up out there.

Warranty — 30 Days, Manufacturing Defects Only
What's covered: manufacturing defects in materials and workmanship for 30 days from the date of purchase — decks, trucks, wheels, and bearings.

What's not covered:

• Normal wear and tear on consumable parts (wood decks, grip tape, risers, wheels, bearings, bushings, pivot cups, kingpins)
• Damage from accidents, improper installation, or drilling or modifying the deck or trucks
• Exposure to water, rain, mud, or extreme heat, cold, or humidity — wood is a natural material and sensitive to these conditions

To make a claim: contact us at hello.sa@rydbrand.com with your order details and photos or video of the issue, and we'll take it from there.

Care

• If you're near the coast, rinse salty air and grit off your trucks regularly — it can get into the turning mechanism and affect how your board carves. Lubricate as needed.
• Rotate your front and back wheels once you see signs of wear, to get more life out of them.
• Replace bearings once you notice friction — usually caused by dirt or sand getting in.
• Keep your board out of direct sun, damp garages, hot cars, or standing water — the wood deck doesn't like extremes.

Guarantee
Every RYD swim fin is built to handle real time in the water — shorebreak, sand, rocks, and all. What we can't do is guarantee it won't pick up scuffs or scratches from normal use — that's just part of swimming and bodyboarding, and we'd rather be upfront about that than promise something we can't back up. What we can guarantee is that every fin leaves us built properly, with the materials and construction it deserves.

Warranty — 6 Months, Manufacturing Defects Only
Every RYD swim fin (Everyday, True, Elo) is covered by a 6-month warranty against genuine manufacturing defects — faults in materials or workmanship that were there before the fin ever touched water. This includes things like:

• Blade delamination not caused by impact
• Strap buckle or heel strap faults present from construction
• Foot pocket seam defects present from manufacture, not use

This warranty does not cover:

• Scuffs, scratches, or discolouration from normal use
• Damage from heat exposure (direct sun, car boots, bags left in the sun)
• Incorrect sizing or fit — please check the size guide before ordering
• Reasonable wear and tear
• Fins that have been repaired, modified, or altered by anyone other than RYD

Exception — Fin Tether: covered by a 2-year warranty instead of the 6-month term above, against genuine manufacturing defects — cord or coil failure, buckle or clip faults, or stitching/attachment point defects present from manufacture, not use. Doesn't cover general wear and stretching from normal use, heat exposure, misuse, or improper attachment. To make a claim on anything above, contact hello.sa@rydbrand.com with your proof of purchase and photos of the affected area.

Guarantee
We stand behind every piece of RYD gear. If something's not right, get in touch — we'll sort it out.

Warranty — 6 Months, Manufacturing Defects Only
What's covered: manufacturing defects in materials and workmanship for 6 months from the date of purchase. What's not covered: normal wear and tear, misuse, or damage from accidents, improper installation, or exposure beyond normal use. To make a claim: contact us at hello.sa@rydbrand.com with your order details and photos of the issue, and we'll take it from there.

Guarantee
We stand behind every piece of RYD gear. If something's not right, get in touch — we'll sort it out.

Warranty — 6 Months, Manufacturing Defects Only
What's covered: manufacturing defects in materials and workmanship for 6 months from the date of purchase. What's not covered: normal wear and tear, misuse, or damage from accidents, improper installation, or exposure beyond normal use. To make a claim: contact us at hello.sa@rydbrand.com with your order details and photos of the issue, and we'll take it from there.

Exception — Air Freshener: not covered by the 6-month warranty above. Scent naturally fades with time and use, so that's expected rather than a defect. If it arrives damaged or faulty, contact hello.sa@rydbrand.com within 7 days of delivery.

Guarantee
We stand behind every piece of RYD gear. If something's not right, get in touch — we'll sort it out.

Warranty — 6 Months, Manufacturing Defects Only
What's covered: manufacturing defects in materials and workmanship for 6 months from the date of purchase. What's not covered: normal wear and tear, misuse, or damage from accidents, improper installation, or exposure beyond normal use. To make a claim: contact us at hello.sa@rydbrand.com with your order details and photos of the issue, and we'll take it from there.